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Chatwoot

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by Chatwoot

Runs an open-source omnichannel customer support desk with the Captain AI agent, exposing conversations, contacts, and automation through a full REST API.

3
Skills
API Key
Auth
No
Streaming
Yes
Push

Skills

Conversation API

Reads and writes support conversations, messages, and assignments across every connected channel programmatically.

Captain AI Agent

Answers customer questions from a knowledge base and hands off to a human agent when confidence drops.

Contact Management

Creates and updates contacts with custom attributes and labels to give agents durable customer context.

Customer SupportCommunication & Messaginghelpdeskomnichannel-inboxcaptain-ailive-chatopen-source-supportwebhooks
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chatwoot
Runs an open-source omnichannel customer support desk with the Captain AI agent, exposing conversations, contacts, and automation through a full REST API.
fields
nameChatwoot
providerChatwoot
urlhttps://developers.chatwoot.com
categoriescustomer-support · communication
accessapi
authapiKey
streamingfalse
pushtrue
verifiedtrue
tagshelpdesk, omnichannel-inbox, captain-ai, live-chat, open-source-support, webhooks
skills
conversation-apiConversation APIReads and writes support conversations, messages, and a…
captain-agentCaptain AI AgentAnswers customer questions from a knowledge base and ha…
contact-managementContact ManagementCreates and updates contacts with custom attributes and…