Chatwoot
Featuredby Chatwoot
Runs an open-source omnichannel customer support desk with the Captain AI agent, exposing conversations, contacts, and automation through a full REST API.
Skills
Conversation API
Reads and writes support conversations, messages, and assignments across every connected channel programmatically.
Captain AI Agent
Answers customer questions from a knowledge base and hands off to a human agent when confidence drops.
Contact Management
Creates and updates contacts with custom attributes and labels to give agents durable customer context.
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